Returns and Refunds

Service Email: [email protected]

No matter what problems you have, please contact our professional customer service team for assistance at the first time!

If your order is still being processed and has not yet been delivered, please contact us immediately, we will refund you directly, the money will be returned to your account through your payment platform. If the payment platform does not support refunds, we will contact you to get information about other refund platforms.

If the product you purchased has been sent to you by email, but you bought the wrong product or no longer need the product, please contact us in time, we will recycle the product you purchased and give you a full refund after confirming that the product has not been used, the confirmation process will last for about 7~14 days.

If the product you purchased has been sent to you via email and the product is not working, please contact us within 7 days of receipt and provide us with proof that the product is not working, such as a screenshot of the activation process error, etc. After we confirm the problem, we will replace the product with a new one for you immediately, and if the problem can not be solved, we will give you a full refund.

If the product you purchased has been sent to you by email, and you have successfully activated the product for more than 30 days, we will no longer support returns or refunds, because the digital key can only be activated once, and after activation, it can not be sold for a second time, please understand this.